Assuming Return Policy conditions are met, customers are welcome to request either a replacement product, or a refund. You will be notified when your return is received and of the status of any replacement or refund request.
Refunds will be processed and credited in accordance with your original method of payment (Credit Card, EFTPOS or Paypal).
The time taken for refunds to be received by the purchaser will depend on the payment method used and the relevant card issuer's policies.